Thursday, 23 February 2017

Switch collectively and save on your bills

Suppliers need to show deals from collective switch tariffs

The Energy Advice Line has welcomed an Ofgem ruling that requires energy suppliers to publicise "collective switch" tariffs on their Cheapest Tariff Message (CTM).

Suppliers are already obliged to include information on bills about the cheapest tariffs available and how much a customer might save by switching to the deal.

But under a new ruling, suppliers must also include details of the tariffs available through collective switches - those organised by a group of people who use their buying power to get a better deal.

Normally a customer would have to register with the collective before switching, but under the new ruling they will be able to switch after the collective rate has already been fixed.

"When carried out in a responsible and trustworthy manner, we value collective switches as an innovative way of engaging consumers and facilitating the switching process," Ofgem says. "Collective switches provide consumers, including the vulnerable, with another means of accessing better energy deals, which in turn enables them to save money."

But Julian Morgan, managing director of the price comparison, switching and advice service for energy users, said it was important for consumers to examine collective switch tariffs very carefully as often they were not as cheap as they appeared at first glance.

"There's no reason why more customers should not benefit from collective switch tariffs, an innovative way of securing good deals and encouraging consumers to switch," said Julian Morgan, managing director of the Energy Advice Line, the UK's leading price comparison, switching and advice service.

"But it's important to look at the details of the tariffs and ascertain wehther it is genuinely cheaper than other deals available elsewhere. The collective may not have had access to the best deals, for whatever reason, so consumers need to be careful."

Mr Morgan said there was no better way to find the best deal than shopping around and checking the market.

"You should do this yourself or use the services of a reliable and reputable service like ours. Our quotes are quick, simple and you can compare this with what you are already paying, or the collective switch tariff publicised on the CTM.

"The important thing is to stay in control of your energy supplies, switch regularly and make informed decisions. That's the best recipe for saving money on your energy bills."

The Energy Advice Line is a concumer champaign and an indepdendent price comparison and switching service for householders and small and medium-sized businesses. The service enables consumers to quickly and simply compare electricity and gas prices, and to switch to the best available deal on the market.

The service also offers free advice and a contract management service, including alerts to remind business consumers when their fixed-term energy contracts are about to end.

For further information, visit

Thursday, 16 February 2017

Don't put off relocation

Seek help when relocating your business

The Energy Advice Line has urged small businesses that need to move premises to get in touch after a survey showed 20% of firms put off relocating because they cannot face changing service providers.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users said it was unfortunate that so many business owners were staying in potentially inappropriate premises because dealing with suppliers was so hard.

“Small business owners should get in touch with us because we can sort out their business energy needs, leaving them free to get on with moving and ensuring their firms make a smooth transition to new premises,” Mr Morgan said.

Thursday, 9 February 2017

Discounts needed for those in fuel poverty

Government should consider discounts for least well off

The government should consider introducing energy discounts for the least well off following fresh evidence that the UK's poorest households had been hardest by spiraling energy prices.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users, said the least well off urgently needed extra help to cope with their energy bills.

"The economic downturn has hurt all socio-economic groups, but for the poorest in the community it's been an absolute disaster," Mr Morgan said.

"The evidence is clear that the rising cost of energy has impacted low-income households particularly hard, with fuel bills rising more sharply than the cost of necessities like food and other housing costs.

Thursday, 2 February 2017

Households save hundreds when switching

Average of £312 saved per household when switching energy supplier

Shopping around and switching suppliers is confirmed to lead to significant savings after a government programme saved 130,000 homes a combined £38 million, according to The Energy Advice Line.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users, said consumers who doubted the benefits of changing suppliers should heed the findings of the programme.

The DECC said 350,000 people had visited its website in the month after the launch, and 130,000 households had switched energy supplier. This was 80% more than over the same period the year before.