New plans revealed from the Competition and Market Authority (CMA) show tactics that could potentially overwhelm customers, create unneccesary confusion and harass customers. The scheme shows that the regulator will allow suppliers to contact customers who are failing to switch, Ofgem has warned that this idea could "overwhelm".
The CMA has also proposed to relax rules surrounding price comparison sites. With the aim of boosting competition in the market, this move could end up costing homeowners as much as £70 per year, despite many already overpaying currently.
However, a selection of the smaller, independent suppliers have contacted energy secretary Amber Rudd with their concerns that it would only benefit the 'Big Six' suppliers - as well as advising that the plan itself will backfire and leave homeowners worse off in the end.
Suppliers speaking out against the review are GB Energy Supply, COOP Energy, Go Effortless Energy, Bulb, So Energy and Zog Energy. They are increasingly worried about the consumers understanding of the market, "millions of people go to price comparison websites believing them to be transparent shop windows for the cheapest prices rather than 'brokers' in an increasingly skewed market."
Final recommendations are due to be published by the CMA in June. Since 2010 the market of energy suppliers has grown from just 13 to over 40 - with independents taking up 15% of the dual fuel market (previously only holding 1% share).
Energy Advice Line always believes in providing the best service for the customer, and always endeavour to deliver the best price based on the needs of the consumer. Price comparison is always fair, unbiased, quick and easy - the switching process, from start to finish, is all handled by the contract management team. Any questions, no matter how big or small, will be handled quickly and efficiently, leaving you more time to run your business and continue with life.
For more information, and to start your switch today, visit energyadviceline.org.uk