Showing posts with label small business. Show all posts
Showing posts with label small business. Show all posts

Thursday, 20 April 2017

Small firms need to be protected

Energy Advice Line calls for better protection

The Energy Advice Line has joined calls for small businesses to be given the same consumer protections as domestic energy users.

The call comes as it emerged that business energy users would not receive the much-trumpeted announcement of a self-imposed price freeze by Big Six supplier SSE.

Julian Morgan, managing director of the price comparison, switching and advice service for domestic and business energy customers, said the plight of business energy users had been ignored for too long.

He backed calls by the Federation for Small Businesses (FSB) for a better deal for small and micro businesses. The FSB said they were disadvantaged compared to domestic energy users and large companies when taking out energy contracts.

"We support calls by the FSB for micro businesses to be given the same consumer rights as domestic consumers when it comes to energy," Mr Morgan said.

Thursday, 6 April 2017

Government ensure failing SMEs are protected

The Energy Advice Line has welcomed a government initiative to protect failing but viable small and medium-sized firms from having their energy supplies disconnected.

Under the plans, struggling SMEs will have their gas, electricity, water and essential IT services safeguarded while administrators put together a financial rescue package.

Suppliers will have their payments guaranteed before other creditors so that they can be certain their bills will be prioritized. Only if bills remain unpaid 28 days after the rescue package has been implemented will they be allowed to disconnect services.

Thursday, 23 March 2017

Let's support the SMEs

Energy companies letting down SMEs

The Energy Advice Line has welcomed calls by business leaders for small firms to be offered more help by energy companies to keep their gas and electricity prices down.

Julian Morgan, managing director of the price comparison, switching and advice service, agreed with the Federation of Small Businesses (FSB) that energy companies could reap rewards by offering more tailored support to SMEs.

“Energy costs now represent a significant proportion of a small firm’s overheads but many owners are so busy with the day-to-day running of their organisation they don’t get around to developing an energy strategy,” Mr Morgan said.

Thursday, 26 January 2017

Don't put off switching!


The Energy Advice Line has urged small businesses that need to move premises to get in touch after a survey showed 20% of firms put off relocating because they cannot face changing service providers.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users said it was unfortunate that so many business owners were staying in potentially inappropriate premises because dealing with suppliers was so hard.

“Small business owners should get in touch with us because we can sort out their business energy needs, leaving them free to get on with moving and ensuring their firms make a smooth transition to new premises,” Mr Morgan said.

Saturday, 16 April 2016

Businesses lose millions by failing to be energy active

Is your business energy active?

Small and medium-sized firms are losing out on millions of pounds in potential savings by failing to engage with the energy market, according to the Energy Advice Line.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users, said a new YouGov survey showed that SMEs who did not negotiate with suppliers were paying a high financial cost.

The survey, commission by npower Business, found that 70% of SMEs surveyed don't bother to ask suppliers for discounts and price savings. Those SMEs who did ask saved a total of £511 million on their energy bills - an average £2,800 per business.

"So many businesses assume there is nothing they can do about the size of their energy bills because prices are beyond their control. It simply isn't true," Mr Morgan said.

"Just as shopping around for the cheapest deals can achieve substantial savings, so can negotiating to secure the very best deals.

"The sruvey proves that the size of the potential savings is staggering - up to £10,000 for some businesses.

"The lesson is that businesses have to take charge of their energy supplies by shopping around and trying to drive a hard bargain. Energy is exactly the same as any other good or service - you don't settle for any old deal."

To encourage more businesses to negotiate with their suppliers, the Big Six has launched a campaign that offers tips on how to get the most out of their negotiations, including the importance of research and planning ahead.

But Mr Morgan said that using an independent and respected service like the Energy Advice Line was another option for business leaders and decision makers who wanted to save time and legwork.

"Businesses can really improve their bottom line by taking a good hard look at their energy costs and suppliers - and we can help with that," Mr Morgan said.

"We have expert business energy advisers who know all the traps, tricks and pitfalls involved in analyzing the market and choosing the best deal.

"The service is completely free and involves no pressure or cold calling. It just makes financial sense."

The Energy Advice Line is one of the UK's leading price comparison and switching services for business and domestic customers. It is also an advocate for energy market reform and has campaigned for a better deal for energy users, including calling for a ban on cold calling and changes to regulations to make it easier for all consumers to switch suppliers.

The service is completely independent and free. Consumers can quickly and simply search the market for the best available energy deals from an extensive panel of small and large energy suppliers. The service also offers a free advice line for business energy customers.

For further information visit energyadviceline.org.uk

Sunday, 7 February 2016

SMEs are neglected by the energy industry

SMEs neglected by energy industry

The needs of small and medium sized enterprises (SMEs) are being neglected in the overhaul of the energy market, according to The Energy Advice Line.

Julian Morgan, managing director of the price comparison and switching service, said SMEs needed the same protection against energy suppliers as householders, but were being left to fend for themselves.

Mr Morgan said the Government and Ofgem expected small firms to have the same expertise and resources to deal with their energy requirements as the largest organisations.

"The fact is that vast numbers of small businesses are run by one or two people," Mr Morgan said.

"These people are protected and prioritised as domestic energy users, but are left to fend ofr themselves when they leave the house and walk into their office each day. It's not fair.

"Long and complicated energy contracts, unexpected charges, no cooling off period when they enter contracts and no protection from unreasonable price hikes are just some of the problems SMEs have to deal with on their own."

The Competition and Markets Authority (CMA) has been investigating the energy sector for the past 10 months and is consulting on proposed reforms after concluding that households and businesses were paying hundreds of pounds too much each year for their gas and electricity.

Initial proposals for reform, published in the summer, included controversial plans to impose a temporary regulated 'price cap' on all domestic standard tariffs. But businesses have been left wondering whether this will be extended to them.

"I would like regulators to step in and extend the same protections to SMEs as they do to domestic customers," Mr Morgan said.

"The CMA last year reported that extra charges applied to businesses totalled an estimated £100m a year if they didn't switch - but suppliers don't make it easy to do this.

"We help countless firms switch and find the best deal, but they are still struggling with lots of others issues including long and complicated contracts, unreasonably high standard tariffs and no cooling off period after they've signed up to a deal.

"All these areas need urgent change."

The Energy Advice Line is one of the UK's leading price comparison and switching services for business and domestic energy customers. It is also an advocate for energy market reform and has campaigned for a better deal for energy users, including calling for a ban on cold calling and changes to regulations to make it easier for all consumers to switch suppliers.

The service is completely independent and free. Consumers can quickly and simply search the market for the best available energy deals from an extensive panel of small and large energy suppliers. The service also offers a free advice line for business energy customers.

For further information visit energyadviceline.org.uk

Sunday, 17 January 2016

One Million Consumers Ditch Big Six

More than one million consumers ditched the big six

New figures that show more than one million consumers ditched the Big Six suppliers in favour of smaller companies over the past year were no surprise, according to the Energy Advice Line.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users, said there had been a noticeable drift away from the major suppliers in the past year.

"Years of bad service and high prices have taken their toll on the Big Six and these figure confirm that," Mr Morgan said.

Friday, 4 December 2015

Go Independent for Better Service

Have you considered an independent energy supplier?
 SMEs right to consider independent energy suppliers, says Energy Advice Line

The Energy Advice Line has urged SMEs to consider switching to independent energy suppliers following a report showing they enjoy higher customer satisfaction ratings than the Big Six.

Julian Morgan, managing director of the price comparison, switching and advice service, said Datamonitor’s B2B Energy Buyer Customer Satisfaction survey showed small firms continued to be unhappy with the major suppliers.

Saturday, 28 November 2015

#SmallBizSat is Here Again - We're Here For You

Small Business Saturday - Preparing Your Business For Winter

Calling all small businesses! We're here to help you this winter, in fact we're here to help you all year round. The festive season is upon us once more and the purse strings are tighter than ever - every little helps when it comes to saving at the festive season. The easiest way to save on energy bills? Switching.

Switching is easily overlooked as so many perceive it to be too much hassle, but in reality it's easier than ever. The gurus at Energy Advice Line are here for you. We'll find you the cheapest quote available on the market right now based on your own consumption rates, and where you are in the country. Not only that but once we have all the details your personal advisor will complete the process for you.

Monday, 10 August 2015

Energy Companies Letting Down SMEs

The Energy Advice Line has welcomed calls by business leaders for small firms to be offered more help by energy companies to keep their gas and electricity prices down.

Julian Morgan, managing director of the price comparison, switching and advice service, agreed with the Federation of Small Businesses (FSB) that energy companies could reap rewards by offering more tailored support to SMEs.

“Energy costs now represent a significant proportion of a small firm’s overheads but many owners are so busy with the day-to-day running of their organisation they don’t get around to developing an energy strategy,” Mr Morgan said.

Monday, 27 July 2015

Business Electricity Price Review - Quarter Two 2015



Business energy users are opting for more short term contracts in response to the current price drops, and hoping that the trends will be similar when their contracts are up for renewal in the same quarter of 2016. However, Energy Advice Line recommends that you take these cheaper prices and lock them in to a fixed term contract of a longer length and avoid the risk of prices going up next year.

According to Julian Morgan, managing director of the price comparison, switching and advice service for energy consumers, longer-term contracts continue to be a more viable option than ever for firms as protection against price fluctuation in a volatile market.

Monday, 15 June 2015

Energy Market Reform Spells Higher Prices For SMEs

Energy market reform spells higher prices for SMEs

Energy Market Reform (EMR) aimed at overhauling the UK’s power generation is likely to hit small and medium-sized firms hardest when it comes to price rises, according to the Energy Advice Line.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users, said the package of measures designed to ‘keep the UK’s lights on’ had now come into effect and would likely impact SMEs the most.

“We expect the EMR to have a significant impact on price rises over the next ten years, as suppliers need to spend £110 billion on new-generation infrastructure,” Mr Morgan said.

Tuesday, 26 May 2015

Failing But Viable SMEs to be Protected by Government

Failing but viable SMEs to be protected by government

The Energy Advice Line has welcomed a government initiative to protect failing but viable small and medium-sized firms from having their energy supplies disconnected.

Under the plans, struggling SMEs will have their gas, electricity, water and essential IT services safeguarded while administrators put together a financial rescue package.

Suppliers will have their payments guaranteed before other creditors so that they can be certain their bills will be prioritized. Only if bills remain unpaid 28 days after the rescue package has been implemented will they be allowed to disconnect services.

Monday, 18 May 2015

What Happened at the Weekend


This weekend we had a lot of energy news from all over the globe, including Ghana and New York among many others. Articles also had a local focus around what small towns are doing up and down the country in order to help save themselves money while also helping the environment - see the story about Shropshire farmers for more detail on that one. There is also more starting to come to light since the election results, and we're predicting more of that to come as various areas are being negotiated.




Saturday, 16th May

Sunday, 17th May

Don't forget that if you have any questions regarding your energy supply, or energy in general then feel free to get in touch:

Tuesday, 5 May 2015

What Happened at the Weekend


Given the election this week there was little in the press about each of the party's plans regarding the energy sector - time will tell if that changes this week but it's looking unlikely.Instead we got more of a look at renewable energy and the power it can hold, along with some positive news about employment levels within the energy sector.




Saturday, 2nd May
Sunday, 3rd May
Monday, 4th May
Don't forget that if you have any questions regarding your energy supply, or energy in general then feel free to get in touch:

Ofgem Urged to Investigate Network Costs

Ofgem need to investigate energy network costs

The Energy Advice Line has urged Ofgem to investigate network costs as a matter of priority in a bid to improve competition in the UK energy market and deliver lower prices to consumers.

Julian Morgan, managing director of the price comparison, switching and advice service for energy customers, said the costs were a significant factor in domestic and business energy bills and needed to be tackled.

The energy watchdog, Ofgem, has come under fire from MPs for failing to crack down on the energy distribution and transmission costs charged by network companies and passed on to consumers by suppliers.

MPs said the price caps intended to keep the costs down were too generous, and network costs were now a significant and overlooked factor in high bills.

Mr Morgan said the average dual fuel bill now cost more than £1300 per year, with network charges making up almost a quarter of the total. Ofgem needed to do everything in its power to reduce the effective monopoly enjoyed by network companies such as National Grid, Scottish and Southern Energy and Northern Power Grid, he said.

“Ofgem claims it will take eight years to see whether value for money is being delivered to the UK energy market as a result of its regulatory reforms but this is too long for hard-pressed consumers to wait,” Mr Morgan said.

“It needs to put pressure on both network companies and suppliers to reduce these network costs and pass the savings on. There is ample room for customers to enjoy much better value for money.

“The system is also too complex and confusing for consumers, with prices varying around the country and many people very unsure about what these charges are actually for.

“It’s time Ofgem used its regulatory muscle to force energy companies to bring these charges down and it make this aspect of energy bills simpler.”

MPs have asked Ofgem to investigate the feasibility of a national tariff to simplify charging and make prices less volatile, and called on the government to do more to encourage smaller generators to enter the market to increase competition.

“While there are some things that consumers have no control over, like network charges, they can do what they can to keep their bills down by shopping around and switching supplier to make sure they’re on the lowest possible tariff,” Mr Morgan said.

The Energy Advice Line is one of the UK's leading price comparison and switching services for business and domestic energy customers. It is also an advocate for energy market reform and has campaigned for a better deal for energy users, including calling for a ban on cold calling and changes to regulations to make it easier for all consumers to switch suppliers.

The service is completely independent and free. Consumers can quickly and simply search the market for the best available energy deals from an extensive panel of small and large energy suppliers. The service also offers a free advice line for business energy customers.

For further information visit www.energyadviceline.org.uk

Monday, 23 March 2015

Complaints & Energy Bills Continue to Rise

Complaints & energy bills continue to rise

Increasingly shrewd energy consumers were exercising their rights and challenging poor service by suppliers, according to the Energy Advice Line.

Julian Morgan, managing director of the price comparison, switching and advice service welcomed new figures showing a massive increase in the number of disgruntled customers lodging complaints against energy companies.

But he said it was disappointing that customers still had so much to complain about at a time when Ofgem was supposedly reforming the energy market with the best interests of consumers in mind.

According to the new figures, complaints to Ofgem have almost tripled over the past year as bills soared and the energy market came under the political and regulatory spotlight. A record 52,308 complaints were made in 2014 – 191% more than in 2013 and over four times the number received in 2012.

Monday, 16 March 2015

Business Energy Reimbursement Schemes Should Be Simpler

Business energy reimbursement schemes should be simpler

The Energy Advice Line has urged the Big Six suppliers to extend their My Energy Credit reimbursement scheme to business gas and electricity users.

Julian Morgan, managing director of the price comparison, switching and advice service, said the scheme, which helps consumers access money they are owed by previous suppliers, should also apply to non-domestic energy users.

The campaign launched last September and extended this month, helps customers around the UK find out about money that might be owed to them.

According to suppliers, millions of pounds have already been reunited with their owners. Experts estimate an average 3 million householders are owed an average of £50 each after closing an account that was in credit.

Monday, 2 March 2015

What Happened at the Weekend?


There was a lot of focus this weekend on the energy comparison sites that operate in ways to benefit themselves, as opposed to the customer who is trying to save some money. The best way to avoid this is to use a reputable energy comparison and switching service such as the Energy Advice Line. Energy efficiency was the main focus of Sunday with more stories about alternative energy, and the potential for changing the type of lightbulbs in the home.




Saturday 28th February
Sunday 1st March
Don't forget that if you have any questions regarding your energy supply, or energy in general then feel free to get in touch:

Have You Made the Most of New Year Deals?

Have you made the most of new year deals

The Energy Advice Line has urged consumers to shop around for new energy deals following reports that many popular fixed tariff products will come to an end on December 31.

Julian Morgan, managing director of the price comparison, switching and advice service for energy users, said reports suggested bills could rise by up to £112 for some consumers.

“It’s very important for consumers not to turn a blind eye to their energy bills at this time of year because many fixed deals will be coming to an end during the festive season,” Mr Morgan said.