Thursday, 20 April 2017
Small firms need to be protected
The Energy Advice Line has joined calls for small businesses to be given the same consumer protections as domestic energy users.
The call comes as it emerged that business energy users would not receive the much-trumpeted announcement of a self-imposed price freeze by Big Six supplier SSE.
Julian Morgan, managing director of the price comparison, switching and advice service for domestic and business energy customers, said the plight of business energy users had been ignored for too long.
He backed calls by the Federation for Small Businesses (FSB) for a better deal for small and micro businesses. The FSB said they were disadvantaged compared to domestic energy users and large companies when taking out energy contracts.
"We support calls by the FSB for micro businesses to be given the same consumer rights as domestic consumers when it comes to energy," Mr Morgan said.
"We also endorse calls for the energy regulator to make suppliers publish their default tariffs for small business customers who currently face difficulties when attempting to compare prices and switch providers.
"Vast numbers of small and micro business are run by a very small number of people, and very often just the owner. They have no more expertise or knowledge about energy contracts than a domestic consumer, and therefore they need the same protection."
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